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Frequently Asked Questions

Below is a list of frequently asked questions.

Please check if your query is answered here before you contact us as we will not reply to your email if your question has been answered.

Order Queries

  • Can I receive any free seeds? What strains will they be?
  • Can I track my order?
  • How long should it take for my seeds to arrive?
  • How will I know that I’m eligible for free seeds?
  • How will the packaging be labelled?
  • Where can I find my order information?
  • Will I be notified when my order is received and shipped?

Shipping Queries

  • How do I find the tracking code for my order?
  • Once my order is shipped, how long will it take to arrive?
  • What shipping methods are used for seeds?
  • What types of shipping do you offer, and what are the differences between them?
  • Will 420-Seeds ship to my country?

Payment & Billing Queries

  • What payment methods does 420-Seeds accept?
  • What type of credit cards do you accept?
  • What will appear on my credit card or bank statement?
  • Where can I send cash or a money order?
  • Why is the amount on my statement more/less than I thought it would be?
  • Why was my credit card declined when I know the payment should have gone through?
  • Will I be notified when you’ve received my cash or money order?

General Queries

  • How can 420-Seeds offer seeds that are so affordable?
  • How do I know 420-Seeds is a reputable company that I can trust?
  • How do I know my seeds will germinate, and how many will be female plants?
  • How long can seeds be stored?
  • I’m new to growing and want to know more. Can you help?
  • What do I do if my question hasn’t been answered within this list?
  • What if I’m looking for a strain that’s not on your site?
  • Why haven’t I received a reply to the email I sent?
  • Will I have to sign for my order once it arrives?
  • Your Privacy